Standard shipping orders are processed and shipped via USPS within approximately 2 business days. You may also select Next Day Shipping for an additional charge, which ensures faster processing and priority delivery. Today's charge will appear as lilashealthshop.com on your credit card statement.
While we are committed to meeting this timeframe, shipping and fulfillment may occasionally be delayed due to unforeseen circumstances. If any delays occur, you will be promptly notified via email with updates regarding your order status.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.
Refunds are available for items that are returned in their original condition, including unopened and unused products. Once your return is received and inspected, we will process your refund to the original method of payment within 5-7 business days.
At this time, we only ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses. Please ensure your shipping address is correct at checkout to avoid delivery delays.
If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
If you have any questions about our shipping policy, please contact us:
Email: [email protected]
Phone: 877-683-6165
Address: 30 N Gould St. STE R Sheridan WY 82801, USA